Job Description

About the Job

This full-time position is to lead an established team in a fast-paced environment as an account manager at our customer’s manufacturing facility in Salem, IN.  The successful candidate will manage on-site customer support of day-to-day functions related to inventory levels in computerized industrial dispensing equipment (AutoCrib Systems) and effective delivery of our integrated supply services. He/she will also learn about products used by our customers to support cost-savings projects and additions of new products based on customer inquiries and growth.

Responsibilities of the team include:

• Receiving, stocking, repackaging, and reconciling industrial tooling and supplies in computerized storage machines
• Maintenance of inventory databases
• Serving as key “on-site” point-of-contact for our customer, problem-solving operational issues and communicating resolution with our customers in a timely and responsive manner
• Interfacing with purchasing and maintenance personnel at customer facility to improve efficiencies and reduce cost
• Effectively interfacing with our vendor to coordinate transition of new products for our customer
• Periodic scheduled maintenance and troubleshooting of vending storage machines
• Training of customer site personnel in the use of vending storage equipment
• Participating in continuous improvement projects.

Job Requirements

JOB REQUIREMENTS:

• 2-3 years working in a manufacturing environment, preferably with exposure to inventory processes for industrial products
• Strong analytical and problem-solving skills
• Outstanding interpersonal and communication skills
• Self-motivated, reliable team player to work independently on site
• Strong customer service orientation and pro-active problem solving
• Strong organizational skills and attention to detail
• Familiarity with MRO / maintenance supplies in a manufacturing facility is a plus
• Strong experience in Excel; experience with pivot tables is a plus
• Strong written and verbal communication skills are important
• Project experience is helpful
• High school diploma or GED at minimum; additional education a plus.

BENEFITS:

• A competitive salary with a 401(k)
• High quality healthcare, including dental and vision
• Paid vacation and holidays