Job Description

POSITION SUMMARY

The Account Manager II, FDO, is responsible for developing and expanding the overall relationship with assigned Contractors, Consultants, and End Users for AC Power and Thermal product opportunities. The Account Manager II works closely with AC Power, Thermal, Channel, and Service Sales Reps within the territory to further develop Vertiv’s overall relationship with these accounts. Through regular customer visits the Account Manager II establishes and strengthens key relationships with current and potential clients and develops/delivers presentation materials to illustrate their pains and propose meaningful solutions. The Account Manager II organizes internal resources appropriate for each customer opportunity and delivers solutions which exceed customer expectations. 

This position will contribute to the overall sales for the Hayward, CA Factory Direct Office (FDO). This role will specialize in covering local contractors, engineers, and owners that utilize critical equipment in Data Center applications. The Account Manager II works independently, is creative, and a critical thinker. The role is required to meet customer demands for innovative solutions to their data center service needs by analyzing documentation and sales reports that offer the most competitive plan to meet the customer’s needs while meeting and exceeding sales quotas and business objectives. It requires travel across the territory to build relationships and visit sites to propose solutions.

RESPONSIBILITIES

• Develops and maintains a sales plan and pursuit strategy for each existing account and finds new opportunities and new clients, respectively. 
• Develops new long-term and strengthens existing relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders. 
• Negotiates product opportunities while also bringing in other team members to find and secure cross-selling opportunities. 
• Manages the order to meet all customer and consultant requirements to maximize profitability to the office and company. 
• Supports new company initiatives to help the company succeed. 
• Achieves progressively increasing monthly, quarterly, and annual sales and orders quotas while actively managing an expanding pipeline of opportunities. 
• Trains and mentors less experienced team members. 

MINIMUM QUALIFICATIONS

• 5+ years of relevant work experience
• Bachelor's degree in engineering, business, or related field (or equivalent combination of education and experience).
• Proven successful experience in large account sales and account management in a similar industry. 
• Understanding of contractors, consultants, and end users for Data Center applications. 
• Knowledge of critical support equipment operations for both power and mechanical products.  
• Demonstrated proficiency in actively managing and expanding orders pipeline utilizing accepted CRM tools and best practices.  
• Strong organizational skills, detail oriented, and ability to manage multiple priorities.
• Excellent problem-solving abilities. 
• Proficiency in Microsoft Office suite.  
• Team player with outstanding verbal and written communication skills.

PREFERRED QUALIFICATIONS

• Business to business outside sales experience.  
• Ability to interpret and understand electrical one-line diagrams and perform take-offs preferred.  

PHYSICAL & ENVIRONMENTAL DEMANDS

• None

TIME TRAVEL REQUIRED

• 50%

The anticipated salary range for this role in the California locality is between $108k to $143k per year salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process