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Account Manager II

Rawson, Inc.

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Phoenix Metro, AZ
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Job Description

As posted by the hiring company

Job Overview:

ERIKS North America

ERIKS (www.ERIKS.com) is a leading international industrial service provider that offers a wide range of technical products, co-engineering and customized solutions, as well as related services. We help customers in a variety of industrial segments to improve their products' performance and reduce their total cost of ownership. Our technical know-how is the basis of our specialism. Over the last 80 years, we have built up deep expertise in the areas of gaskets, industrial & hydraulic hoses, conveying systems and more. We supply A-brands as well as manufacture our own products. Our 6,500 skilled colleagues worldwide serve customers in their original equipment manufacturing (OEM) and maintenance, repair, and overhaul operations (MRO). ERIKS has locations in 17 countries, with a strong position in Western Europe and North America, alongside a presence in Asia. For more information, please visit www.ERIKSNA.com

ABOUT THIS OPPORTUNITY

Role Profile

Position: Account Manager

Job Location: Phoenix Metro - Arizona

Job Type: Full-Time

Status: Exempt

Summary of the Role

The function of the Account Manager is to successfully develop and strengthen ERIKS Seals & Plastics, Inc.’s relationships with customers, identifying needs and opportunities within and across product lines and provide value to customers while strengthening business results. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic clients in designated territories.

Responsibilities

  • Must maintain 100% commitment to safety policies and procedures
  • Promotes and sells company products, systems, and services to new and existing customers
  • Researches and reports marketplace and competitive information for sales strategy planning
  • Develops personal sales objectives and strategies with management and successfully achieves budgeted sales goals
  • Builds and maintains strong relationships with new sales prospects, existing customers, and internal support personnel
  • Partners with Service Center teams to provide sales solutions; quotes and processes orders
  • Assists A/R personnel in creating and establishing new accounts and follows up on collections
  • Coordinates with Customer Service Representatives and Service Center management to keep account activities updated
  • Monitors delivery date commitments and expedites where appropriate

Skills and Abilities

  • Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner
  • Demonstrated expertise in developing strong relationships with customers resulting in increased sales
  • Ability to consistently analyze product applications in the customer’s environment, and recommend solutions
  • Excellent problem-solving and project management/planning skills. Understands full scope of issues; sets objectives and meets deadlines.
  • Strong organizational and communication skills, above average mechanical aptitude, and the ability to interaction with a diverse customer base
  • Presentation skills with ability to read audience and tailor message to its needs
  • Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure. Additionally, must be able to perform calculations using whole numbers, fractions and decimals.
  • Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel
  • Strong mechanical aptitude with the ability to understand technical industries and applications

Qualifications

  • 3-7 years of proven outside technical industrial sales experience, preferably in consumable component sales in the semi-conductor industry
  • University degree in engineering, business or related area of study preferred; will consider equivalents
  • A valid driver’s license, and a clean driving record are required.

Total Rewards

  • Competitive compensation plan
  • Health Benefits: medical, dental, vision, short term and long term disability
  • 401-k with company match
  • Paid time off

Equal Opportunity Employer

It is our policy to employ qualified persons without regard for race, creed, color, national origin, nationality, ancestry, age, sex, marital or domestic partnership status, sexual orientation or disability. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.