Account Manager

Smead Manufacturing Co.

Location Pin Icon
San Juan Capistrano, CA

Job Description

As posted by the hiring company

Job Overview:

U Brands is seeking a motivated and career-minded Account Manager to join our team.  The ideal candidate will be able to appropriately manage and identify the needs of both current and new customers in their success using our product. This will be done by developing an appropriate level of communication with our clients and internal team members to better understand and mitigate any issues the customers may face. 


Essential Duties & Responsibilities

  • Work with multiple teams to manage updates to product and content
  • Provide expertise on current industry best practices and lead the team and organization beyond current thinking
  • Identify and prioritize top opportunities with cross functional teams including sales, product management and marketing teams
  • Serve as liaison between various contacts, team counterparts, and internal support team members to foster culture of growth and collaboration
  • Collaborate with product management and sales on developing promotional capabilities that create unique customer propositions
  • Manage relationship and entire product portfolio for all dotcom customers
  • Monitor entire go live process for all new items
  • Data entry, item set up and reporting
  • Managing product sampling for customer meetings and planogramming events
  • Prepare retailer presentations
  • Manage meeting materials for customer product collaboration and business reviews. Includes but not limited to product samples, display materials, labels, research results and the printed presentations
  • Manage excel files via our product information management system
  • Work on special assignments as they arise
  • Perform competitive analysis and pricing analysis


Knowledge, Skills & Qualifications

  • Ability to multi task, prioritize and have a high attention to detail
  • High energy, positive attitude and process oriented
  • Excellent verbal and written communication skills


Education and Experience

  • Bachelor’s degree from an accredited college or university is highly recommended
  • Previous account management experience is recommended


Minimum Qualifications

  • Must be at least 18 years of age
  • Must pass background check


Physical Requirements and Work Environment

  • This is largely a sedentary role
  • This job operates in a professional office environment and routinely uses standard office equipment
  • This will be a hybrid role, 3 days in the office and 2 days remote (Monday - Friday)